SHIPPING INFORMATION
At Worn our goal is to offer you the best shipping options, no matter where you live. We ship all confirmed orders on the following business day. If you place an order on Friday (after 10.00 CET) – Sunday, we will ship your package on Monday morning. We ship our orders traceable worldwide. We ship with Postnord in Sweden and Fedex for the rest of the world. We offer four flat rate shipping services on our standard collections. We can ship express for an extra fee and you can choose it when you place the order.
How much does shipping cost?
Sweden: 79 SEK / 7 EURO / 7 USD
Europe: 169 SEK / 14 EURO / 16 USD
USA: 290 SEK / 25 EURO / 29 USD
Rest of the World: 290 SEK / 25 EURO / 29 USD
How soon will I get my order?
Sweden: 3 – 4 working days
Europe: 4 – 7 working days
USA: 6 – 10 working days
Rest of the World: 10 – 12 working days
Taxes / Duties/ Charges
The Products are sold ex custom duties, taxes and other charges in the country of destination. It is the responsibility of the Customer to investigate and pay all such duties, taxes and charges.
Lost / missing parcels
Worn is not responsible for any delays with packages once sent, or items that may get lost or stolen in the post once sent that are out of our control. Cross-border shipments are also subject to opening and inspection if needed by customs authorities.
RETURN INFORMATION
Returns
Note our different terms for Worn Vintage or Worn Design.
Worn Vintage: We do not accept returns or refunds. In order to ensure proper sizing, measurements will be provided in each item description and further measurements are available upon request. All sales are final.
Worn Design: All items can only be returned for store credit. The customer will absorb the shipping charges related to returns. To be eligible for a return, your item must be in the same condition as received, unused and in its original packaging. You'll also need the receipt or proof or purchase. We will not refund shipping charges. You are responsible for the cost of the return. Returns that do not meet our return policy will not be refunded and will be sent back to the customer with an additional shipping fee. If you want to return your item, please email info@wornvintage.se with your order number and we will send you a return label. We have a 14-day return policy, which means you have 14 days after receiving your item to send it back to us.
Exchange of products:
Send us an email at info@wornvintage.se with your order number and what you wish to exchange to. We will ship you the new item and a return shipping label for the items that you want to exchange. We will charge you for the return cost.
Other information:
Our items may have slight imperfections due to age and previous wear, please appreciate these items for their character. Some examples of minor flaws include and are not limited to; pilling, markings, discolorations, loose threading, and other signs of wear and age.
Please ensure you read the description and look at the photos before committing to your purchase. We are always happy to provide further measurements and photos if requested. Contact us at info@wornvintage.se if you have any problems with your order. Once an order is placed, it is not possible to cancel it.
Thank you for familiarizing yourself with our Terms & Conditions. As a small business these guidelines help us be able to continue to grow. If you have any additional questions, please feel free to contact us at info@wornvintage.se.